- – Welcome guests and set a positive tone for the studio experience.
- – Guide guests through nervous system training and support membership sales.
- – Assist with daily operations, ensuring cleanliness, safety, and studio flow.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Handle inbound customer inquiries regarding product warranty and service requests.
- – Complete real-time transactions while utilizing multiple software applications efficiently.
- – Follow up on commitments and escalate unresolved matters to ensure customer satisfaction.