- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Build and manage a pipeline of organizations relying on spatial intelligence.
- – Lead consultative discovery conversations to identify customer data management needs.
- – Translate Spatial Cloud capabilities into operational outcomes for diverse audiences.
- – Coordinate client signatures and ensure timely submission of tax forms.
- – Answer and direct phone calls, emails, and schedule appointments efficiently.
- – Maintain organized filing systems and assist with data entry tasks as needed.