- – Initiate contact with potential customers through inbound and outbound inquiries
- – Conduct discovery calls to understand customer needs and route opportunities
- – Maintain and grow prospect database while collaborating on online demos
- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.
- – Process high-volume vendor invoices and ensure accurate GL coding.
- – Coordinate with vendors and internal teams to resolve payment inquiries.
- – Prepare AP aging reports and assist with month-end close activities.