- – Welcome and assist customers with inquiries, order pickups, and communications.
- – Manage phone calls, emails, and follow-ups to ensure timely customer support.
- – Maintain organized records and update customer information in systems accurately.
- – Provide exceptional customer service to create a premium dining experience.
- – Maintain extensive product knowledge to inform and engage guests effectively.
- – Ensure cleanliness and safety by performing daily cleaning and opening procedures.
- Provide exceptional bilingual customer support in English and French.
- Problem-solve effectively while maintaining a positive team environment.
- Navigate multiple applications to assist members with insurance inquiries.