- – Coordinate delivery of HEALTHI and wHealth MedPath programs to exceed client expectations.
- – Organize and track program documentation while managing stakeholder communications.
- – Support strategy development and monitor program performance using project management tools.
- – Handle inbound customer inquiries regarding product warranty and service requests.
- – Complete real-time transactions while utilizing multiple software applications efficiently.
- – Follow up on commitments and escalate unresolved matters to ensure customer satisfaction.
- – Process payroll accurately and on schedule for client employees and contractors
- – Review timesheets and adjustments to ensure payroll accuracy and compliance
- – Maintain payroll records and respond to client inquiries in a timely manner