- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Execute menu items and maintain quality control in a fast-paced kitchen.
- – Direct culinary operations, ensuring cleanliness and organization during shifts.
- – Train and develop team members while managing staffing and scheduling needs.
- – Provide live chat support, responding to customer inquiries with clarity and speed.
- – Troubleshoot product issues, resolve common questions, and escalate when necessary.
- – Maintain documentation, improve knowledge base, and track customer feedback patterns.