- – Coordinate delivery of HEALTHI and wHealth MedPath programs to exceed client expectations.
- – Organize and track program documentation while managing stakeholder communications.
- – Support strategy development and monitor program performance using project management tools.
- – Drive new business development with a consultative sales approach for SMBs.
- – Manage end-to-end sales cycle: prospect, pitch, demo, present, and close deals.
- – Utilize Salesforce CRM to maintain accurate customer data and sales pipeline.
- – Design reliability architecture for distributed services, ensuring fault tolerance.
- – Build monitoring and observability systems to enhance operational awareness.
- – Lead incident response efforts, driving improvements to reduce service disruptions.