Customer Service Emplois
- Diriger la stratégie de fidélisation et exécuter des programmes clés.
- Analyser les données pour améliorer l'expérience client et la rétention.
- Gérer et développer une équipe performante, favorisant l'innovation.
- – Provide technical support via phone and email for web-based platforms.
- – Perform tenant verification services and assist in business development efforts.
- – Monitor website performance using Google Analytics and manage digital marketing.
- – Contact new leads promptly and build rapport to book qualified appointments.
- – Overcome objections with empathy, using evidence-based healthcare knowledge.
- – Document call notes and lead data in real time while managing high-volume pipeline.