- – Drive client acquisition and retention, achieving 95%+ retention rates.
- – Identify and close new business opportunities, managing the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.
- – Prepare and serve a variety of hot and cold beverages to customers.
- – Maintain cleanliness and organization of the coffee station and seating areas.
- – Provide excellent customer service by engaging with clients and addressing needs.
- – Lead, coach, and develop a high-performing store team to drive engagement.
- – Own sales performance, manage KPIs, and execute action plans for improvement.
- – Ensure operational excellence by maintaining compliance, inventory, and store standards.