- – Lead, coach, and develop a high-performing store team to drive engagement.
- – Own sales performance, manage KPIs, and execute action plans for improvement.
- – Ensure operational excellence by maintaining compliance, inventory, and store standards.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.
- – Lead multidisciplinary teams to deliver community-based health and harm reduction programs.
- – Oversee participant care, case planning, and ensure trauma-informed service delivery.
- – Build partnerships with community stakeholders to enhance coordinated support services.