- – Support tenants with daily living activities to promote independence and safety.
- – Collaborate with team members to address safety concerns and enhance tenant support.
- – Document incidents and maintain confidentiality while adhering to professional boundaries.
- – Deliver onboarding and training to ensure customer success with the Arlo platform.
- – Manage customer relationships, driving adoption, retention, and upsell opportunities.
- – Track customer health metrics to inform strategy and enhance overall outcomes.
- – Welcome guests and set a positive tone for the studio experience.
- – Guide guests through nervous system training and support membership sales.
- – Assist with daily operations, ensuring cleanliness, safety, and studio flow.