- – Lead and mentor a diverse team to ensure exceptional guest experiences.
- – Drive sales and manage operational costs through effective planning and analysis.
- – Recruit, train, and coach staff to maintain high standards of operation.
- – Manage content calendar, ensuring timely delivery of YouTube and webinar assets.
- – Produce and edit long-form YouTube videos, enhancing storytelling and engagement.
- – Coordinate webinar funnel operations, tracking performance and optimizing lead generation.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.