- – Assess health needs and deliver trauma-informed interventions for participants.
- – Collaborate with interdisciplinary teams to improve housing and health outcomes.
- – Provide crisis intervention and support harm reduction and relapse prevention.
- – Deliver onboarding and training to ensure customer success with the Arlo platform.
- – Manage customer relationships, driving adoption, retention, and upsell opportunities.
- – Track customer health metrics to inform strategy and enhance overall outcomes.
- – Develop annual event strategy and oversee execution of diverse events.
- – Manage event logistics, including venues, vendors, and on-site experiences.
- – Lead and mentor events team, ensuring alignment with budget and goals.