

- Analyze incidents, requests, and problems for resolution within SLA
- Investigate application issues and engage teams/vendors for resolution
- Perform configuration, operations, and Billing related activities


- 2-year post secondary program in business/accounting
- Experience in collections, preferably in public sector
- Strong verbal/written communication skills


- Support local governments in adaptation, GHG reduction, and waste diversion efforts.
- Provide policy and research support to NSFM.
- Engage with stakeholders and meet project deadlines effectively.
























