- – Manage and review compilation and tax filings, ensuring compliance and quality.
- – Build strong client relationships by providing proactive and responsive service.
- – Mentor and develop team members, offering technical guidance and performance feedback.
- – Designs and maintains production-grade Kubernetes clusters across multiple environments.
- – Provisions cloud infrastructure using IaC frameworks like Terraform and Pulumi.
- – Builds and optimizes CI/CD pipelines, integrating automated testing and deployment.
- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on product knowledge and sales techniques to boost performance.
- – Oversee daily operations, ensuring compliance and maintaining store standards.