- – Serve as the welcoming face and voice of the firm, ensuring client comfort.
- – Manage client intake processes and maintain an exceptional client journey.
- – Utilize technology for scheduling, file management, and effective communication.
- DEC en technologie du génie civil ou mécanique
- Membre de la Société des techniciens agréés
- Certificat de niveau 3 en construction du NB
- Lead process redesign initiatives, collaborating with business leaders.
- Develop implementation-ready business requirements and process designs.
- Identify AI and automation opportunities to enhance efficiency and experience.