- – Welcome customers warmly while ensuring a safe and compliant environment.
- – Manage customer flow and direct inquiries to Budtenders during peak hours.
- – Resolve conflicts calmly using de-escalation techniques and sound judgment.
- – Lead and mentor a team of Energy Analysts, ensuring performance and development.
- – Plan and manage energy consulting projects, monitoring timelines and budgets.
- – Provide technical guidance on energy modeling and sustainability strategies.
- – Make 150+ outbound calls daily to connect with decision makers and book meetings.
- – Qualify sales opportunities by identifying ideal prospects and uncovering needs.
- – Maintain accurate CRM records and manage daily pipeline to ensure follow-ups.