- Lead and develop Service Desk team; manage performance and training.
- Oversee daily operations, incident management, and user communications.
- Implement ITIL best practices; enhance service delivery and reporting.
- – Provide exceptional customer service by answering inquiries and assisting bookings.
- – Coordinate travel logistics, including documents, itineraries, and supplier communications.
- – Support daily operations and assist with marketing materials and office projects.
- Fournir des soins holistiques et individualisés aux patients de tous âges.
- Collaborer avec l'équipe de soins pour répondre aux besoins des patients.
- Maintenir la sécurité et le bien-être des patients tout en documentant les soins.