
- Field incoming calls, chats, and emails promptly.
- Identify customer needs and provide accurate solutions.
- Generate sales leads and meet call quotas.


- Install, maintain and repair site electronics - satellite receivers, analog modulators, encoding equipment.
- Participate in 24Hr technical coverage of the Headend and digital platforms (Nationally.
- Review logs/monitoring platform to ensure 99.995% availability.


- Initiative to find tasks independently
- Ownership mentality for project success
- Reliable data collection for engineering decisions











































