

- Analyze incidents, requests, and problems for resolution within SLA.
- Investigate application issues and engage teams/vendors for resolution.
- Perform configuration, operations, and Billing related activities.


- Manage accounts receivable processes, including invoicing, billing, and collections.
- Daily processing of payments (CAD and USD to customer accounts.
- Prepare monthly bank reconciliations.


- Assist Project Delivery Team in managing Healthcare Infrastructure Expansion Project.
- Collaborate with integrated project work stream groups and stakeholders.
- Report directly to Project Manager.






















