- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Drive sales growth by identifying and securing new project opportunities.
- – Build and maintain relationships with architects, designers, and contractors.
- – Review architectural drawings and collaborate on project scopes and quotations.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively to ensure guest satisfaction and drive sales initiatives.
- – Assist in hiring, onboarding, and training staff to build a strong team culture.