- – Lead and develop Store Managers to build high-performing, accountable teams.
- – Analyze district KPIs to drive sales, profitability, and operational excellence.
- – Conduct store visits to ensure compliance, customer experience, and performance.
- – Build and run weekly and monthly operating cadences across all functions.
- – Create visibility into client health, rep performance, and delivery risks.
- – Develop and standardize workflows for onboarding, performance management, and recovery.
- – Manage and review compilation and tax filings, ensuring compliance and quality.
- – Build strong client relationships by providing proactive and responsive service.
- – Mentor and develop team members, offering technical guidance and performance feedback.