- – Manage and review compilation and tax filings, ensuring compliance and quality.
- – Build strong client relationships by providing proactive and responsive service.
- – Mentor and develop team members, offering technical guidance and performance feedback.
- – Leads technical coaching and mentorship for ML Educators, enhancing team skills.
- – Oversees project management and resource allocation to ensure timely content delivery.
- – Establishes technical standards and quality assurance processes for training materials.
- – Manage staff hiring, training, scheduling, and performance evaluations.
- – Oversee daily operations, ensuring smooth service and resolving customer issues.
- – Control inventory, budget, and expenses to maintain profitability and efficiency.