- – Lead, coach, and develop a high-performing store team to drive engagement.
- – Own sales performance, manage KPIs, and execute action plans for improvement.
- – Ensure operational excellence by maintaining compliance, inventory, and store standards.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.
- – Develop strategies to drive sales and maximize revenue in food and beverage areas.
- – Oversee daily operations, including inventory control and cost management practices.
- – Recruit, train, and mentor staff to ensure exceptional customer service and performance.