- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Manage procurement activities using ACCUMATICA ERP for accurate data processing.
- – Validate supplier agreements and maintain vendor records to support operations.
- – Assist with invoice discrepancies and compile procurement reports for audits.
- – Lead IT department to deliver effective services and support for retail operations.
- – Develop strategic technology plans that align with business objectives and goals.
- – Oversee system upgrades and ensure data security protocols are effectively implemented.