- – Build and run weekly and monthly operating cadences across all functions.
- – Create visibility into client health, rep performance, and delivery risks.
- – Develop and standardize workflows for onboarding, performance management, and recovery.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively to ensure guest satisfaction and drive sales initiatives.
- – Assist in hiring, onboarding, and training to develop a high-performing team.
- – Develop strategies to drive sales and maximize revenue in food and beverage areas.
- – Oversee daily operations, including inventory control and cost management practices.
- – Recruit, train, and mentor staff to ensure exceptional customer service and performance.