- – Manage major incidents, ensuring timely resolution and adherence to SLAs/SLOs.
- – Implement solutions to enhance customer experience and eliminate recurring issues.
- – Facilitate communication among teams, providing leadership during escalations.
- – Oversee routine maintenance and repairs across multiple properties and facilities.
- – Coordinate renovation projects, including contractor management and resource allocation.
- – Conduct inspections to identify maintenance issues and develop preventative schedules.
- – Oversee daily operations, managing multiple custom millwork projects efficiently.
- – Prepare accurate estimates, develop project scopes, and monitor costs and timelines.
- – Lead and support shop and installation teams, ensuring quality and safety standards.