- – Ensure seamless execution of events by coordinating details and services.
- – Supervise Banquet Department activities, assigning tasks and communicating goals.
- – Monitor budgets and control costs while maintaining high-quality guest service.
- – Supervise and direct Maintenance/Security staff to ensure efficient operations.
- – Perform property inspections and coordinate repairs, maintenance, and renovations.
- – Manage contractors and maintain compliance with safety policies and procedures.
- – Build and run weekly and monthly operating cadences across all functions.
- – Create visibility into client health, rep performance, and delivery risks.
- – Develop and standardize workflows for onboarding, performance management, and recovery.