- – Build and run weekly and monthly operating cadences across all functions.
- – Create visibility into client health, rep performance, and delivery risks.
- – Develop and standardize workflows for onboarding, performance management, and recovery.
- – Lead planning and coordination of events across multiple Nova Scotia sites.
- – Ensure safe execution of festivals and public programming initiatives.
- – Drive strategic growth and community engagement through event programming.
- – Lead and develop Crafthouse team, fostering a positive workplace culture.
- – Oversee daily operations, ensuring high standards for guest experience and service.
- – Manage financial performance, including budgeting, revenue monitoring, and cost control.