- – Manage staff hiring, training, scheduling, and performance evaluations.
- – Oversee daily operations, ensuring smooth service and resolving customer issues.
- – Control inventory, budget, and expenses to maintain profitability and efficiency.
- – Own administrative tasks, transforming convoluted processes into efficient systems.
- – Build and maintain processes in Monday.com, Slack, and Google Workspace for efficiency.
- – Manage office logistics, including organization, supply restocking, and general upkeep.
- – Lead and develop Store Managers to build high-performing, accountable teams.
- – Analyze district KPIs to drive sales, profitability, and operational excellence.
- – Conduct store visits to ensure compliance, customer experience, and performance.