- – Deliver high-quality customer service and resolve escalations effectively.
- – Coach team members on sales techniques and product knowledge to drive sales.
- – Oversee daily operations, ensuring compliance and maintaining store standards.
- – Own administrative tasks, transforming convoluted processes into efficient systems.
- – Build and maintain processes in Monday.com, Slack, and Google Workspace for efficiency.
- – Manage office logistics, including organization, supply restocking, and general upkeep.
- – Manage procurement activities using ACCUMATICA ERP for accurate data processing.
- – Validate supplier agreements and maintain vendor records to support operations.
- – Assist with invoice discrepancies and compile procurement reports for audits.