- – Serve as senior HR advisor, aligning people strategies with business goals.
- – Lead complex HR projects, ensuring exceptional client service and quality delivery.
- – Mentor junior consultants, fostering collaboration and supporting professional growth.
- – Lead recreation and community development team to deliver exceptional programs.
- – Develop and implement strategic plans for recreation, tourism, and community services.
- – Foster partnerships with community groups to enhance recreation and tourism initiatives.
- Lead and develop Service Desk team; manage performance and training.
- Oversee daily operations, incident management, and user communications.
- Implement ITIL best practices; enhance service delivery and reporting.