- Leadership stratégique pour la mise en œuvre de solutions CCaaS
- Gestion agile des projets et collaboration avec les parties prenantes
- Expertise en IA et transformation des centres d'appels
- – Deliver healthcare infrastructure projects from planning to operations.
- – Coordinate with multidisciplinary teams to ensure project alignment and delivery.
- – Oversee technical specifications, cost estimation, and document coordination.
- – Develop detailed project plans, including timelines, resource allocation, and risks.
- – Manage project budgets, track expenses, and identify cost-saving opportunities.
- – Lead cross-functional teams, ensuring effective communication and project goals.