- – Lead daily operations of the Industrial Services Department, ensuring quality assurance.
- – Manage multidisciplinary teams, providing technical coordination for industrial projects.
- – Develop client relationships and identify growth opportunities for industrial services.
- – Translate product vision into actionable tasks for engineering squad delivery.
- – Prioritize and manage backlog to align business goals with customer needs.
- – Collaborate cross-functionally to ensure seamless product launches and rollouts.
- – Support planning and implementation of ITSM processes and capabilities.
- – Gather, analyze, and document requirements from business and technical stakeholders.
- – Identify opportunities for workflow automation and process improvement initiatives.