- – Support planning and implementation of ITSM processes and capabilities.
- – Gather, analyze, and document requirements from business and technical stakeholders.
- – Identify opportunities for workflow automation and process improvement initiatives.
- – Prepare and negotiate contracts, ensuring compliance with project specifications.
- – Manage project budgets, schedules, and submit monthly progress billings.
- – Foster strong relationships with clients, subcontractors, and project stakeholders.
- 7+ ans en gestion de projets complexes d'infrastructure
- Coordination d'équipes multidisciplinaires et gestion des intervenants
- Élaboration de calendriers et suivi des étapes clés des projets