- Leadership stratégique pour la mise en œuvre de solutions CCaaS
- Gestion agile des projets et collaboration avec les parties prenantes
- Expertise en IA et transformation des centres d'appels
- – Drive sales growth by identifying and securing new project opportunities.
- – Build and maintain relationships with architects, designers, and contractors.
- – Review architectural drawings and collaborate on project scopes and quotations.
- – Collaborate with stakeholders to define project objectives and success criteria.
- – Manage end-to-end project deliverables while exceeding client expectations.
- – Facilitate communication and maintain strong relationships with all project teams.