- Diriger une équipe multidisciplinaire pour l'évolution de ServiceNow.
- Définir la feuille de route stratégique pour ITSM, OMT et TSOM.
- Influencer les parties prenantes et piloter des programmes de transformation.
- – Develop and implement project workplans, timelines, and deliverables.
- – Coordinate meetings and maintain professional communication with stakeholders.
- – Prepare project status reports and maintain organized documentation records.
- – Coordinate delivery of HEALTHI and wHealth MedPath programs to exceed client expectations.
- – Organize and track program documentation while managing stakeholder communications.
- – Support strategy development and monitor program performance using project management tools.