- – Recruit and manage regional VARs and MSPs targeting SME customers.
- – Train partners using digital toolkits for rapid activation and scalability.
- – Collaborate with marketing to launch high-yield demand generation campaigns.
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.
- – Build and manage a sales territory to drive business growth and revenue.
- – Prospect for new customers and develop relationships with decision makers.
- – Negotiate deals and close sales while exceeding performance targets.