- Diriger le développement stratégique et l'optimisation des réseaux
- Gérer les contrats et assurer la conformité avec les partenaires
- Collaborer avec les équipes pour améliorer l'expérience client
- – Own real estate opportunity pipeline, focusing on sourcing new locations in Ontario.
- – Leverage relationships with landlords and brokers to uncover retail opportunities.
- – Evaluate site viability through market analysis, lease economics, and zoning factors.
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.