- – Lead execution of loyalty initiatives to enhance customer retention and experience.
- – Coordinate cross-functional projects, aligning stakeholders on priorities and timelines.
- – Analyze performance data to identify churn drivers and develop data-driven strategies.
- Build and maintain strong relationships with clients and brokers.
- Achieve sales targets and manage a portfolio of group benefits.
- Collaborate with teams to deliver tailored solutions and client support.
- – Make 150+ outbound calls daily to connect with decision-makers and book meetings.
- – Qualify sales opportunities by identifying ideal prospects and uncovering needs.
- – Maintain accurate CRM records and manage daily pipeline for consistent follow-up.