- – Build and maintain strong client relationships to drive satisfaction and retention.
- – Identify opportunities for account growth and develop strategic account plans.
- – Coordinate with internal teams to ensure timely delivery of products and services.
- – Lead full lifecycle of proposal and grant development, ensuring high-quality submissions.
- – Coordinate with leadership and SMEs to align opportunities with strategic priorities.
- – Champion client-focused content that highlights Capstone's expertise and value.
- – Drive revenue growth by managing team targets and closing high-value deals.
- – Coach and mentor Key Account Managers on B2B negotiations and strategic planning.
- – Optimize CRM processes and data integrity to enhance pipeline velocity and reporting.