- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.
- – Build and execute partnership strategy to expand BigGeo's ecosystem and value.
- – Negotiate commercial agreements and develop measurable partnership models.
- – Collaborate with Sales and Marketing on joint campaigns and partner-led growth.
- – Develop and execute growth strategies for the Canadian travel market.
- – Build and expand relationships with travel advisors and industry stakeholders.
- – Identify and convert new business opportunities to drive sustainable revenue growth.