- Baccalauréat en commerce ou gestion, moins de 3 ans d'expérience.
- Participer à des rotations interfonctionnelles et optimiser des solutions.
- Analyser des données pour identifier des tendances et améliorer l'expérience.
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.
- – Make 150+ outbound calls daily to connect with decision makers and book meetings.
- – Qualify sales opportunities by identifying ideal prospects and uncovering needs.
- – Maintain accurate CRM records and manage daily pipeline for consistent follow-ups.