- – Manage multiple mechanical engineering projects from initiation to completion.
- – Prepare and review HVAC designs, calculations, and technical documentation.
- – Build relationships with clients and stakeholders, ensuring clear communication.
- – Drive sales growth by identifying and securing new project opportunities.
- – Build and maintain relationships with architects, designers, and contractors.
- – Review architectural drawings and collaborate on project scopes and quotations.
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.