"Business Development" Emplois
- – Deliver exceptional service to customers and travel agents via phone and email.
- – Convert sales opportunities into bookings by providing expert travel advice.
- – Create and manage accurate reservations, ensuring timely administration and follow-up.
- – Respond to client inquiries, providing clear solutions for data and platform issues.
- – Log and track client issues, coordinating with technical teams for effective resolution.
- – Develop understanding of financial data products to enhance client onboarding and support.
- – Lead client relationship management to ensure exceptional service delivery.
- – Manage and mentor Account Managers to drive team performance and growth.
- – Develop scalable workflows and metrics to optimize service delivery and quality.