- – Build and execute partnership strategy to expand BigGeo's ecosystem and value.
- – Negotiate commercial agreements and develop measurable partnership models.
- – Collaborate with Sales and Marketing on joint campaigns and partner-led growth.
- – Own real estate opportunity pipeline, focusing on sourcing new locations in Ontario.
- – Leverage relationships with landlords and brokers to uncover retail opportunities.
- – Evaluate site viability through market analysis, lease economics, and zoning factors.
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.