- – Establish trusting relationships with clients to deliver practical solutions.
- – Conduct workplace assessments and harassment investigations with analytical rigor.
- – Develop and deliver engaging leadership courses in both French and English.
- – Manage multiple mechanical engineering projects from initiation to completion.
- – Prepare and review HVAC designs, calculations, and technical documentation.
- – Build relationships with clients and stakeholders, ensuring clear communication.
- – Analyze customer feedback and service data to identify improvement opportunities.
- – Coordinate resolution of complex customer issues across multiple service areas.
- – Lead customer service initiatives and support team development and training.