- – Manage client relationships, ensuring 95%+ retention and contract renewals.
- – Identify and close new business opportunities, owning the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.
- – Develop and execute growth strategies for the Canadian travel market.
- – Build and expand relationships with travel advisors and industry stakeholders.
- – Identify and convert new business opportunities to drive sustainable revenue growth.
- – Lead full lifecycle of proposal and grant development, ensuring high-quality submissions.
- – Coordinate with leadership and SMEs to align opportunities with strategic priorities.
- – Champion client-focused content that highlights Capstone's expertise and value.