- – Welcome customers warmly while ensuring a safe and compliant environment.
- – Manage customer flow and direct inquiries to Budtenders during peak hours.
- – Resolve conflicts calmly using de-escalation techniques and sound judgment.
- – Win new business by managing high-volume, end-to-end sales cycles.
- – Pitch, demo, and close deals while collaborating with SDRs for lead conversion.
- – Maintain accurate sales pipeline in Salesforce and meet monthly revenue targets.
- Concevoir des architectures IA conversationnelles multicanaux et évolutives.
- Collaborer avec des équipes pour optimiser l'expérience utilisateur et le dialogue.
- Mentoriser les ingénieurs et promouvoir les meilleures pratiques architecturales.