- – Greet visitors and manage incoming calls and emails with professionalism.
- – Organize and maintain filing systems, ensuring accuracy and confidentiality.
- – Support administrative tasks, including document preparation and meeting logistics.
- – Build and maintain strong client relationships to drive satisfaction and retention.
- – Identify opportunities for account growth and develop strategic account plans.
- – Coordinate with internal teams to ensure timely delivery of products and services.
- Gérer les incidents clients et assurer une communication efficace.
- Expertise en dépannage VOIP/IP et connaissance des technologies réseau.
- Analyser les données pour optimiser la gestion des actifs et configurations.